# Deactivate a Mac before moving your license

Choose Deactivate in Settings › License on the old Mac to free an activation for another compatible Mac.

Last updated 26 October 2026

## Follow these steps

1. Keep the key from your purchase receipt.

1. On the Mac you are leaving, open Settings › License.

1. Choose Deactivate and inspect the resulting status.

1. Enter the same key on the new Mac and activate it online.

## What to expect

The old Mac no longer occupies that activation. Deactivation does not itself transfer the app arrangement or install software on the destination.

Use a layout backup or optional iCloud sync for the organization you want to bring along. A Duo key can keep a second Mac active when a seat is still free.

## If the result is different

If the old Mac was sold, wiped or is unavailable, contact support from the address used for the purchase and include the order number. Do not buy again merely to recover an unavailable activation without checking support options.

For the broader walkthrough, read [move your license to a new mac](https://cubbypad.com/guides/move-license/).

## Related answers.

[### Use an activated CubbyPad license while offline

After activation, a temporary connection failure can use the saved license grace period of 14 days.

Read answer ↗](https://cubbypad.com/help/offline-license-check/)[### Recover a missing CubbyPad license key

Search the checkout email account for the Dodo Payments receipt before making another CubbyPad purchase.

Read answer ↗](https://cubbypad.com/help/license-key-recovery/)[### Ask for a CubbyPad purchase refund

CubbyPad purchases have a 14-day money-back guarantee. Use the refund-policy and contact pages for the request.

Read answer ↗](https://cubbypad.com/help/refund-request/)

Source: https://cubbypad.com/help/deactivate-license/